PokerStars Casino Review

PokerStars Casino is a subsidiary brand of the renowned poker room and is managed by Rational Intellectual Holdings Limited. The website is operated by TSG Interactive Gaming Europe Limited, incorporated in Malta and licensed under MGA/B2C/213/2011. Gaming Labs certify the honesty of RNG. PokerStars, in addition to poker and casino, also handles sports betting. The casino is working since 2015.

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Advantages:

  • quick withdrawal (0-24 hours);
  • wide range of games from top manufacturers;
  • many payment systems;
  • large bonus program;
  • no maximum limit for withdrawal.

Shortcomings:

  • the extensive list of forbidden countries;
  • no live chat.

UX

The design of PokerStars Casino’s website repeats that of the poker room of the same name. At the top, there are buttons: Responsible Gaming, Help, language selection and buttons for authorization/entry into the cabinet. The resource is available in 12 languages, including Japanese, Chinese, Norwegian and Ukrainian.

Below there are three tabs that lead to the sections of the poker room, casino and sports betting. Below the registration and authorization buttons, there are links to the loyalty program and promotions. 

Then there is a menu with game categories and a search bar. Under the ads of welcome bonus is a massive banner Game of the Week and below there are entertainment icons sorted by various criteria. Then there is information about the tournaments: when it ends, the total prize pool, the minimum bet, the number of participants.

Below you will find links to user manuals, exclusive games, popular entertainment and legal provisions. 

PokerStars Casino Software incl game selection 

PokerStars Casino offers games from 17 manufacturers such as Playtech, Microgaming, NetEnt, iSoftBet, Quickspin and Playson. At the top of the menu, there are such categories:

  • Home;
  • Slots – with subcategories Popular, New, Jackpot, Exclusive, Megaways;
  • Races – current and future slot machine tournaments;
  • Live Casino – game shows, roulette, blackjack, baccarat, sic bo, poker;
  • Card & Table – multiplayer and also roulette, blackjack, poker; 
  • Instant Win – scratch cards.

Games can be searched by name in the search box. Minus – sorting is not as detailed as it could be, especially in slot machines. Although to fix it, many icons have markings: exclusive, new, high roller. 

Another disadvantage – games are available only to registered users. You can play in the application or directly on the site. 

Payment methods 

Plus PokerStars Casino – an extensive list of payment systems. There are 19 systems available, most of which are bank cards and services. There are popular electronic systems such as PayPal, WebMoney, Yandex Money. The minimum deposit is 10-25 euro/dollars, depending on which method the client uses and whether he wants to activate the bonus. Canadian and US dollars, British pounds, euro are used.

Cashout time

There are 18 systems used for withdrawal – almost the same amount as for the deposit. It is not often found in casinos and is a significant plus. The user can withdraw money through bank cards, transfers, services, electronic wallets and systems. 

Terms of withdrawal:

  • electronic wallets – 24 hours;
  • bank cards – 3-5 days;
  • bank transfers – 3-7 days;
  • checks – up to 15 days.

The time for processing the application is 24-48 hours. The maximum limit is not set and may depend on the VIP status of the player and limitations of the payment system.

PokerStars Casino Bonus&Promotions 

PokerStars Casino offers a big bonus package. For example, beginners get up to $1,500 on three deposits plus two sets of free spins on Progressive Jackpot Slots. On the first deposit, 20 spins are given, and then newcomers have a chance to get up to 2,000 spins. The offer is valid for one month. The minimum deposit for activation is $25. To withdraw, you must earn 5 points for every dollar bonus.

Also, PokerStars Casino rewards you with these bonuses:

  • Race to cash prizes – slot machine tournaments with a prize pool of $10,000;
  • Each spin is a win – a daily chance to win up to $1,000;
  • Guaranteed wins every day – daily jackpots;
  • We’re Making Millionaires – a chance to win millions in exclusive PokerStars Casino slots;
  • Buy Casino Instant Bonuses – buy free spins and bonuses earned by StarsCoin;
  • Random Casino Rewards – random rewards from Stars Rewards;
  • Stars Rewards – loyalty program of 6 levels with prizes on each of them.

Reputation and trustworthiness

Users note a wide range of games and daily tournaments. But the verification process can take a long time even with regular players. Accounts are blocked for security reasons and without much explanation. Support may require documents over and over again. 

Customer Support 

PokerStars Casino has an extensive FAQ that answers almost all questions. If you still need to get in touch, go to the Help page and click on the Contact Us button. It will open a form in which the player enters an email address, the subject of the email and the message itself.

PokerStars Casino has a generally good reputation. The main thing is to be ready for a long verification period.